FAQ
Fit & Sizing:
Every Orbis Band is individually crafted and made to order. It is important to get the correct size of your finger when placing an order. Before purchasing an Orbis Band online, visit a jeweler to determine the correct size for your finger.
Women’s US Size: 6, 6.5, 7, 7.5, 8, 8.5
Men’s US Size: 9, 9.5, 10, 10.5, 11, 11.5
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Where are they made?:
All Orbis Bands are made entirely in the United States of America.
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Material:
G5 TITANIUM a.k.a. Grade 5 TITANIUM
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Limited Edition:
Initial release will be laser-marked with a Limited Edition Astronaut Helmet Logo
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Lead Time:
You will receive your order 5 to 6 weeks after the order is placed.
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Return/Exchange/Refund Policy:
Orbis offers a 14-day money-back guarantee period to ensure your complete satisfaction.
Exchanges/Returns will be accepted within 14 days of the shipping receipt date on unworn band in original packaging. The customer is responsible for shipping costs of returns. Shipping and handling is not refundable.
If you would like to Exchange/Return, please obtain a Return Authorization number by sending an email to hello@orbisbands.com before shipping merchandise. Upon receipt of the returned item and its authorization the purchase price will be credited to your account less shipping charges.
There is a 15% restocking fee if you wish to exchange or return an item.
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Cleaning / Maintenance:
Orbis Bands are tarnish-proof, extremely corrosion-resistant, and made of one of the most durable metals known to humankind. Wash and rinse with hot water and glass cleaner if necessary.
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Personalization:
Orbis does not offer custom engraving at this time.